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Day's Ford Neath
0345 815 0019
0800 389 7626
01792 526 060
Day's have been looking after the motoring needs of the people of South Wales and beyond for 95 years and even in these unprecedented times, we do not intend to stop doing so. Our sales and aftersales teams are here to help. The safety and well-being of our customers and colleagues is our number one priority, so we’ve made some important changes to ensure that Day’s customers can buy or service a car with us safely.
As you will be aware, our showrooms are currently closed, but that doesn’t mean we are closed for business. Our sales and support teams are on site to help you purchase a new or used vehicle from our extensive range of available stock.
The safety and well-being of our customers and colleagues is our number one priority, so we’ve made some important changes to ensure that our customers can buy or service a car with us safely.
In line with the latest Government guidance, our dealership teams remain available on the phone, via email, livechat and online to support you with all of your vehicle buying needs. Please contact your local dealership directly to speak to them.
You can schedule a virtual appointment with the one of the sales team meaning we can meet with you virtually using a variety of platforms such as Teams, Zoom or Facetime.
We are also pleased to offer our customers a click & collect service that allows you to safely browse and buy your next car from the comfort of your own home.
With click & collect, you can easily order your new Ford, Peugeot, Fiat or Iveco from the comfort of your own home. You can arrange the vehicle, apply for finance and value your part exchange all remotely by speaking to your sales executive. You can then arrange the safe collection of your next vehicle from a designated handover area at your local Day’s branch.
If you are looking for a pre-owned vehicle, all of the above applies but as our Motorpark stock is all listed on our website, it can be reserved online for just a £99 deposit and you can also value your part exchange and apply for finance all remotely.
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We have always taken the safety of our colleagues and customers very seriously and in the current climate that responsibility is even more critical. As a result we have changed how we do vehicle handovers to ensure the safety of our customers and colleagues and respect government guidelines.
When it’s time to collect your new vehicle, a member of the team will contact you to complete as much of the relevant paperwork as possible over the phone and email.
Upon your arrival at the dealership, you’ll be greeted by a member of staff who will direct you to the ‘click & collect’ handover area. In accordance with Government guidance all customers are required to wear a face covering, that covers your nose and mouth, for the duration of your visit with us.
Throughout your time at the dealership, our colleagues will wear a face covering whenever they are interacting with you, even when talking to you from behind one of our protective screens. If you do not have a face covering with you, a disposable face mask will be provided. If your personal circumstances exempt you from wearing a face covering, please let the dealership team know.
If you have a part-exchange, a member of the team will re-appraise your car after directing you to the dedicated handover area. When you enter the handover area, please apply disinfectant gel at the hand sanitising station, follow any instructional signs and maintain the recommended two metre distance.
If there is any further paperwork that needs to be completed, you’ll be directed to the sanitised ‘Signing Space’ where the documents will be highlighted for your signature.
Ahead of your visit, your vehicle will have been fully valeted and sanitised ready for collection.
The sales executive will ensure social distancing measures are maintained throughout the entire collection process. To ensure your ‘Click & Collect’ appointment is swift, we will be offering a post-delivery digital handover on platforms such as Teams, Zoom, and FaceTime so we can answer more detailed questions around the features of your car.
Your sanitised keys will be given to you in a sealed envelope and you’ll be free to drive away in your new car!
Our dedicated teams in servicing and parts are here to look after you and your vehicle.
Servicing, MOT, Tyres, Parts and Accident Repair departments remain open to ensure you can make those essential journeys safely.
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